Shipping & Delivery
DELIVERY POLICY
When confirming an order, the customer can choose delivery to a particular address (whether home, work, or other).
If the customer opts for delivery to a particular address, FREVERFRSH will make every necessary effort to ensure that such order is dispatched to the specific address. If there is no one at the address, a message will be left on the specified address which can be used to ask for another delivery attempt, either to the same address or to any of the collection points.
Immediately when you get your order, kindly ensure you check the product to confirm it has not been damaged. Any claim for any damaged product must be made with 48 hours. Ensure you contact us immediately to provide detailed information for any product damaged during delivery within that time. Send along a full description of the damages as well as photo images of damage (on date of arrival ONLY) to the product while contacting us.
SHIPPING POLICY
- Processing times are specific for each product. Please refer to the product description of desired product to confirm wait time.
- Shipping can take anywhere between 1 business day to 3 weeks, depending on the product.
- Please allow up to 4-8 weeks for pre-order arrivals
- The date of delivery for your order may vary due to delivery location, carrier shipping practices, quantity of items ordered, and method of delivery.
- We currently do not offer shipping to Canada or any other international countries. Please subscribe via our website (WWW.FREVERFRSH.COM) for future shipping enhancements.